Social Media Tag

Media Sources Utilize Blogs for Easy Leads

The advent of social media and the internet have created a categorical shift in the way people receive, interpret and react to news stories. Traditional media sources are constantly having to change and adapt to remain profitable and relevant in this user-centric atmosphere, where blogs and Twitter are seen as reliable sources of information. As soon as a story breaks, there are hundreds of bloggers and other news sources vying to create their own angle and disseminate the information themselves. And while many of us would assume that the blogosphere is plagiarizing and repackaging stories from conventional reporters, many claim that the roles in this relationship are often reversed.

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5 Ways to Optimize Customer Service with Social Media

With a persistently booming popularity in e-commerce these days, it seems that web entrepreneurs of all ages and experience levels are emerging onto the scene daily, snatching up what’s left of the domains with their bright eyes and big dreams of fortune.

And, although, an online business promises many advantages to that of a traditional brick and mortar – little or no overhead, flexible hours and no face-to-face interaction – it’s important that these self-starters don’t neglect the crucial details that can make or break any business, online or not. Customer service.

Fortunately, Mashable.com, with help from social-media blogger Lauren Vargas, has extended a helping hand to these go-getters by providing some invaluable advice to industry newcomers. Below, they have highlighted five key areas worth noting to ensure that your business excels with many happily returning customers.

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iePlexus Social Media News Brief: May 7, 2010

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iePlexus Social Media News Brief: May 5, 2010

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YouTube Users to Soon Charge for Videos

In April, YouTube released a movie rental service that would allow users to watch a small selection of movies directly from the site. In a recent interview with Media Post, Hunter Walk, director of project management, said the site will allow users to charge a rental fee for their online videos. 

The details of the new rental program are still scarce, but will likely allow any user to sign up with the program, regardless of how many views they’ve had on YouTube. Users who rent the films will likely have access to the video for a 24-hour period and will be charged anywhere from $1-$6. (more…)

iePlexus Social Media News Brief: April 30,2010

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iePlexus Social Media News Brief: April 28, 2010

iePlexus has the latest headlines in the social media world in today’s Social Media News Brief… (more…)

Blippy Users’ Credit Card Numbers Found on Google Search

While shopping online has become second nature to many, it is still very risky. Last week a number of Blippy – a social networking service that allows users to share what online purchases they’ve made with friends – users’ credit card numbers were exposed in Google search results. 

Blippy users who share their bank account information have done so with the assumption that this information will remain confidential. However, more than 125 users had their bank accounts breached. (more…)

iePlexus Social Media News Brief: April 23, 2010

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Facebook Coming To A Website Near You

The social in social media and social network is about to become even more social. On Wednesday, Facebook announced they will be reaching out to other sites around the world in order to bring the web together. What does that exactly mean and how will it impact everyone’s Internet experience? Let’s explore this notion.

Most avid Facebook users are familiar with the “Like” button, which usually shows that they’re interested in a friend’s status updates, photos or links. According to Facebook, the average user clicks “Like” on at least nine pieces of content each month. (more…)